1. Order Processing
    a. Bulk Orders
    b. Images
    c. Reports
    d. SmartFeed
    e. Printer Configuration

  2. Order Numbers

  3. Image Services
    a. Mapping Directories
    b. Fulfilling Image Services

  4. Advanced


Order Processing

When first getting started with the Lab Service you will need to set up your Preferences. These Preferences will determine the printer you are using, where images and data are being stored, and your naming convention

The first section within the Preferences is Order Processing

This is where you will indicate where to store the processed images, smart feed, and report. Also, this is where you will indicate if you are using a service such as DP2 for printing.

Bulk Orders

As a lab, you have the option to receive bulk orders or not. Even if the studio decides to bulk if you do not want to accept this you can choose to flatten the bulk so they all come in individually.

Images

Set the location to download the images for orders being processed through the lab.

There is no set rule that needs to be followed with the folder structure however it is advised that labs create one main folder with subfolders representing the Images, Reports, and SmartFeed.

After assigning the folder for the images you can also decide if you want to create order subfolders.

Order Subfolders will create a folder for each individual order

Note: With Bulk orders, this will just create one folder with all the images from that bulk

Reports

The reports that get printed from Blueprint are the service order invoices. These invoices contain the products that the lab will be fulfilling.

After selecting the download location you then have the option to choose to Auto-Print the reports.

Smartfeed

The Smartfeed is the data file that comes with each order. This can be viewed as either a JSON or XML file and will contain all the order data such as the products ordered, the bulk packaging information, shipping information, and the studio's billing information.

Printer Configuration

When it comes to printer configuration there are 2 options to select. Those are:

  1. None

  2. DP2

If you are using DP2 you will want to select this then a new preference screen will appear. Take a look at our DP2 preferences article for instructions on setting up those preferences.

https://iqplsupport.com/en/articles/4579613-lab-preferences-dp2

If you select None then all the Images and data will just show up in the designated folders for manual printing.

Order Numbers

The Order Numbers allows you to choose your own numbering/naming system for orders coming from the studios

When orders come down from the studio they will contain 3 sets of numbers.

  1. Lab order

  2. Service Order

  3. Online Order

The Online Order is the number generated for the entire order. This is the number generated on the order invoice that the customers will receive.

The Service Order is the number specific to the service that is fulfilling the order. So for example an order that has a Lab item, my product (self-service item), and an ImageQuix digital download will contain 3 service orders. The lab will receive the service order specific to the product(s) they need to fulfill.

The Lab Order is the internal number that labs can use to track orders. This is what you can change within the Order Numbers section. Use this to identify the studio the orders came from or indicate that it is an IQ order

When creating order numbers the lab has a few options for fields to select:

  1. Custom 1

  2. Custom 2

  3. Custom 3

  4. Customer Order Number

  5. Service Order

  6. Sequential Number

  7. Lab Customer Account Number

Labs can add multiple fields to create their specific order number so for example they can combine Custom 1 with Sequential Number and wind up with a lab order that looks like this: IQ0001

Image Services

The use of Image Services allows the lab to offer retouching on orders as they come through Blueprint. Before you can start processing these orders you need to map the directories to accept then replace those images.

Mapping Directories

In the Image Services section of your Fulfillment Settings or Preferences. Select a directory for Blueprint to download the ordered image from and for Blueprint to upload the serviced image to the order form:

Fulfilling Image Services

You can download the image service orders you need to fulfill using one of three methods:

Once downloaded, you can begin performing the ordered image service. The images will download into separate folders in your download directory named after the image option ordered. The image files will also be named after their corresponding value in the column Image ID, providing easy lookup and order reference when needed.

When you're finished performing the image service, save the file in your specified upload directory to wrap up your image service. Blueprint looks inside your upload folder and processes replacements only if the filename remains unchanged from when it was downloaded.

Once they've been saved to the folder and Blueprint recognizes the file, you'll be prompted to sync in Blueprint. With AutoProcess on, new images will automatically upload every 5 minutes.

***IMPORTANT: You can save the processed images directly into the root of your specified upload folder. No need to add in any subfolders.

Advanced

If we ever ask you to provide us the log files this is where you will access those files. Once you select download logs it will save a .zip file to your desktop. You will then just need to send us that file.

If you are using DP2 and have functions you want to import this is also where you can do that.

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