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Getting Started with Image Service Fulfillment in Blueprint
Getting Started with Image Service Fulfillment in Blueprint

Learn how to find and process your self-fulfilled image services, such as retouching, on your orders using the fulfillment tab in Blueprint

Drew Starr avatar
Written by Drew Starr
Updated over a week ago

Table of Contents

Before You Begin

  • The term Image Services refers to any Retouching, Teeth Whitening or similar image-altering service. These can be lab or studio fulfilled.

  • Only studio-fulfilled image services appear in Blueprint's Fulfillment tab.

  • Orders with multiple service fulfillers are completed in this order:

    1Touch Skylab automated retouching is preformed first (if ordered)
    Studio (self-fulfilled) services are performed second (if ordered)
    Lab-fulfilled services are performed last BEFORE printing.

  • Orders fulfilled by My Service must be released BEFORE they can be downloaded in the Fulfillment tab

  • Image Services MUST BE completed before the order can be digitally delivered or printed.

Video Tutorial

Navigating your Fulfillment tab

Click on Fulfillment in Blueprint to open a table of your ordered Image Services:

You can filter your view between statuses of complete, incomplete, and processing:

Filter by incomplete to see all orders that are waiting on studio-fulfilled Image Services before they can be sent to customers:

You can manually refresh the table using the button at the top-right of the menu bar:

Screen Recording 2020-06-10 at PM

Setting your download/replace directories

You'll be prompted to set the download and replace directories used by the Fulfillment tab on your current device.

Click on Settings → Image Services in the message or the gear above the message to access the Image Services section of Fulfillment Settings:

In the Image Services section of your Fulfillment Settings. Select a directory for Blueprint to download the ordered image from and for Blueprint to upload the serviced image to the order from:

Starting your image service fulfillment workflow

You can download the image service orders you need to fulfill using one of three methods:

Once downloaded, you can begin performing the ordered image service. The images will download into separate folders in your download directory named after the image option ordered. The image files will also be named after their corresponding value in the column Image ID, providing easy lookup and order reference when needed.

Finishing your image service fulfillment workflow

When you're finished performing the image service, save the file in your specified upload directory to wrap up your image service. Blueprint looks inside your upload folder and processes replacements only if the filename remains unchanged from when it was downloaded.

Once they've been saved to the folder and Blueprint recognizes the file, you'll be prompted to sync in Blueprint. With auto-process on, new images will automatically upload every 5 minutes.

❗You can save the processed images directly into the root of your specified upload folder. No need to add in any subfolders. ❗

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