What does it mean when my Job has "Missing Images"?
There are two phases to adding images to Blueprint (and the ImageQuix Cloud). The first phase is adding images from a folder on your computer or directly from the camera to the local copy of your Job's Subject Data in Blueprint. The second phase is syncing that data from your local device to our Cloud.
The second phase is what makes that data available online for your clients and available on every computer you use Blueprint with.
Sometimes - weird things happen, and the data doesn't make it all the way through. The result is that our cloud knows Subjects have images, but we don't have the actual image to reference; so you get this when opening the Job:
Can I tell which Job or Subject has Missing Images?
You can tell if a Job has missing images because the title will be listed in red on the Jobs tab:
Jobs that have missing images also have an additional filter option in the Subject tab to help you locate a specific subject affected:
How do I fix the missing images?
Once a Job has been identified as having "missing images" you have the option to either Restore Missing or Delete Missing. The Restore Missing function will bring up a window for you to select the folder on your device that contains the images in the Job.
Blueprint will compare the filenames of the missing images in the Job against the images in the specified folder and upload them to the cloud if there's a match.
If the filenames have been renamed, or Blueprint can't find a match, it might be easier to delete the missing images and manually add them back in for each subject.