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Filtering Orders in Print Services
Filtering Orders in Print Services

Learn how to filter by order status and what each status means in Blueprint Lab

Anthony Iavarone avatar
Written by Anthony Iavarone
Updated over 2 years ago

How to apply a filter on the orders table

In Blueprint Lab > Fulfillment > Print Services, click the filter icon to apply a filter:

A few things worth knowing about the orders table:

  • Opening Blueprint Lab will default the table to all New orders.

  • Uncheck all filters to show all orders.

  • Mix filters for the perfect view

    • Example: New and Processing) to see New and Processing.

What does each status mean?

Status

Details

New

  • All orders start with New.

  • Lab auto-processing will automatically process New orders.

  • Need to re-print an order?

    • Locate the order (likely has status set to Processed or Shipped).

    • Change the status to New and auto-process will automatically reprint the order.

Pending

  • This is a status from our legacy software, Lab Manager.

  • No orders processed through Blueprint should have this status.

Processing

  • Is an order having issues?

    • Anything causing the order to fail will set the order status to Processing.

    • These orders will not print until the issue is resolved.

    • Reach out to IQ Product Support with the order number for assistance.

Processed

  • Order was successfully printed.

  • Status will apply automatically when order is printed.

Shipped

  • When order is shipped, a user can set the order status to Shipped.

  • The studio will see this status applied to the order on their end.

Archived

  • Orders that are no longer needed (canceled) are archived.

  • This will remove them from the Processed and Shipped queues to keep Blueprint running at peak performance.

Date Range

Apply a date range to make order lookup faster or when looking for older orders.

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