Images in the Hot folder, but Flow can’t see them
Change the destination in tethering software to point to the hot folder
Change Hotfolder destination to point to tethering software destination
Images are raw in the hot folder (Flow only sees .jpg and png, and take out all other file types)
Images are in reverse shot in the hot folder
Closeout and reopen Flow
The image count may have restarted from the camera
Images are not moving from the Hotfolder or back to the Subject Record
Click on the image first then add image
High resolution button turned on (turn it off)
Save the subject record after editing and then add the image
Hotfolder Missing
Reset Capture Screen Layout under Preference>Capture>Reset Capture Screen Layout
Go to: C:\ProgramData\Flow\Config and delete the following files ONLY: DefaultDockSettings and DockSettings
Don’t see the Import button on the Hotfolder window
Go to Preferences, Capture, then the Metadata tab, and click on the check box to enable the Import button.