• Missing windows in the capture screen
• Reset Capture Screen Layout
• Go to: C:\ProgramData\Flow\Config and delete the following files ONLY: DefaultDockSettings and DockSettings

• Don’t see the Overlay box or when check no overlay appears
• Hide the taskbar on Windows screen by going to the Taskbar settings and click always hide.
• There are no overlays in the Overlay folder.

• Layout Preview window is not showing
• Reset Capture Screen Layout
• Hide the taskbar on Windows screen by going to the Taskbar settings and click always hide.

• Can’t save a subject’s record
• Missing first name or last name or both
• Missing required information