• Missing windows in the capture screen
  • Reset Capture Screen Layout
  • Go to: C:\ProgramData\Flow\Config and delete the following files ONLY: DefaultDockSettings and DockSettings
  • Don’t see the Overlay box or when check no overlay appears
  • Hide the taskbar on Windows screen by going to the Taskbar settings and click always hide.
  • There are no overlays in the Overlay folder.
  • Layout Preview window is not showing
  • Reset Capture Screen Layout
  • Hide the taskbar on Windows screen by going to the Taskbar settings and click always hide.
  • Can’t save a subject’s record
  • Missing first name or last name or both
  • Missing required information
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