How do I offer image services like retouching on digital downloads from the ImageQuix service?

The ImageQuix digital download delivery service will automatically hold the order until Image Services are completed by the studio or the lab if ordered. Customers will be emailed the latest version of the image to download.

How can I offer multiple images with the ImageQuix service?

Select the digital download product you've added to your price sheet to customize the product. Under EDIT NUMBER OF IMAGES, you can choose between a range of images (using a minimum and maximum value) or include every image in the subject's gallery.

The default behavior is a range of 1 image.

How can I limit which type of image can be purchased?

Select the digital download product you've added to your price sheet to customize the product. Under ALLOWED IMAGE TYPES, you can choose between:

  • Any Image (default)
  • Group Image Only
  • Individual Image Only

What do I do if the customer didn't receive their order?

If they haven't received the link (or need a new one), the likely cause could be, but is not limited to:

  • Customer entered an incorrect email address at checkout
  • Customer's email address is protected by an aggressive third-party spam filter
  • The order has been held and not released (due to Order Fulfillment Settings)
  • The order is waiting on image services (eg. retouching) before being released

In any instance, don't hesitate to start a chat with us and provide the order number for the Product Support Team to resolve the issue.

How much does the ImageQuix digital download delivery service cost?

Each digital download order placed by your customers has a fee of $1 per image at a cap of $10. Take a look at this beng applied in some different examples:

  • Client orders a digital download product to download all 30 images in their gallery. The delivery service fee charged is $10.
  • Client orders a digital download product to download a range of up to 5 images in their gallery. The maximum delivery service fee that can be charged is $5.
  • Client orders a digital download product to download a single image from their gallery. The delivery service fee charged is $1.
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